2023 TESLA MODEL Y — Complaint #2005904
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE filed July 9, 2024
NHTSA complaint #2005904 (ODI reference 11600445) concerns a 2023 TESLA MODEL Y and was filed on July 9, 2024. The owner reports the failure occurred on September 1, 2023. The vehicle had 1,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:adas:autonomous/self driving:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar electrical system:adas:autonomous/self driving:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Tesla Model Y. The contact stated that while driving with the Autonomous Self Driving feature activated, the feature became inoperable. There were no warning lights illuminated. The contact used the APP, and the vehicle was repaired Over-the-Air (OTA). The contact stated while driving again with the Autonomous Self Driving feature activated, the failure recurred, and the safety features became inoperable. The contact stated that the camera was operable but not communicating with the ADAS- Autonomous Self Driving feature. The contact sent a message to the local dealer to schedule an appointment. The vehicle was not diagnosed or repaired. The contact stated that the ADAS-Autonomous Self Driving started working but then became inoperable again. The contact stated that the failure was related to the ADAS-Autonomous Self Driving System software failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.
Complaint Details
| NHTSA Complaint ID | 2005904 |
| ODI Number | 11600445 |
| Date Filed | July 9, 2024 |
| Failure Date | September 1, 2023 |
| VIN | 7SAYGDEF2PF |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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