2017 RAM 3500 — Complaint #2005619
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed July 8, 2024
NHTSA complaint #2005619 (ODI reference 11600141) concerns a 2017 RAM 3500 and was filed on July 8, 2024. The owner reports the failure occurred on May 30, 2021. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ram 3500. The contact stated while driving 40-45 MPH, the vehicle started shuddering. An unknown warning light was illuminated. The contact continued driving uphill and the vehicle stalled. The vehicle failed to restart. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic, where it diagnosed that the emission control system had failed. The mechanic replaced the EGR cooler, the EGR valve and the temperature sensor. Additionally, the mechanic performed other unknow repairs. The vehicle was repaired out-of-pocket. The local dealer was notified of the failure. The contact stated that she had received an unknown recall notification related to the failure. The manufacturer was contacted for reimbursement; however, the reimbursement claim was denied. The manufacturer was notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2005619 |
| ODI Number | 11600141 |
| Date Filed | July 8, 2024 |
| Failure Date | May 30, 2021 |
| VIN | 3C63R3EL5HG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.