2017 CHEVROLET SILVERADO 1500 — Complaint #2004479
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION filed July 2, 2024
NHTSA complaint #2004479 (ODI reference 11598403) concerns a 2017 CHEVROLET SILVERADO 1500 and was filed on July 2, 2024. The owner reports the failure occurred on June 17, 2024. The vehicle had 94,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar power train:automatic transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Chevrolet Silverado LD Crew. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond as intended and suddenly stalled. The contact stated that the vehicle worked in reverse but did not move forward. There were no warning lights illuminated. The vehicle was towed to the contact residence and was then towed back to an independent mechanic who diagnosed a failure with the transmission. The contact related the failure with an unknown recall; however, the local dealer was contacted and confirmed the vehicle was not under recall. The vehicle was not repaired, since it was no longer under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
Complaint Details
| NHTSA Complaint ID | 2004479 |
| ODI Number | 11598403 |
| Date Filed | July 2, 2024 |
| Failure Date | June 17, 2024 |
| VIN | 3GCPCREC2HG |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION Complaints for 2017 CHEVROLET SILVERADO 1500
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.