2015 HONDA CIVIC — Complaint #2004348
Open-data reference.
NHTSA Complaint about AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE filed July 2, 2024
NHTSA complaint #2004348 (ODI reference 11598308) concerns a 2015 HONDA CIVIC and was filed on July 2, 2024. The owner reports the failure occurred on June 26, 2024. The vehicle had 47,500 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as air bags:frontal:driver clockspring/spiral cassette, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CIVIC cohort independently describe similar air bags:frontal:driver clockspring/spiral cassette failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 HONDA CIVIC shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Honda Civic. The contact stated that while their son was driving in a parking garage at approximately 3 - 4 MPH, the steering wheel became difficult to turn and the driver had to use excessive force to regain control of the vehicle. The contact stated that there was an abnormal rumbling sound coming from the steering wheel. The air bag warning light was illuminated and other functions on the steering wheel became inoperable, including the horn. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the cable reel was fractured and was interfering with the steering controls of the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 47,500.
Complaint Details
| NHTSA Complaint ID | 2004348 |
| ODI Number | 11598308 |
| Date Filed | July 2, 2024 |
| Failure Date | June 26, 2024 |
| VIN | 19XFB2F99FE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.