2019 FORD EDGE — Complaint #2004070
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed July 1, 2024
NHTSA complaint #2004070 (ODI reference 11598014) concerns a 2019 FORD EDGE and was filed on July 1, 2024. The owner reports the failure occurred on June 7, 2024. The vehicle had 39,800 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Edge. The contact stated that on several occasions while driving and while the vehicle was idling, the vehicle was shaking abnormally. The contact stated that on two occasions while driving at slow speeds, there was a burning odor inside the cabin of the vehicle, and an "Engine Overheating - Turn Off Engine" message was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat and the EGR cooler needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,800.
Complaint Details
| NHTSA Complaint ID | 2004070 |
| ODI Number | 11598014 |
| Date Filed | July 1, 2024 |
| Failure Date | June 7, 2024 |
| VIN | 2FMPK4J9XKB |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.