2018 RAM 5500 — Complaint #2003379
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE filed June 28, 2024
NHTSA complaint #2003379 (ODI reference 11597448) concerns a 2018 RAM 5500 and was filed on June 28, 2024. The owner reports the failure occurred on June 21, 2024. The vehicle had 93,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:electric:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 5500 cohort independently describe similar service brakes, hydraulic:power assist:electric:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 5500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 5500. The contact stated that while driving at various speeds, the ABS and Traction Control Service warning lights illuminated. Additionally, the contact stated that the cruise control failed to operate once the warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a defective ABS module. The contact was informed that the ABS module needed to be replaced. The mechanic called an unstated dealer and was informed that parts for the repair were unavailable and that there was no ETA on when parts would be available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
Complaint Details
| NHTSA Complaint ID | 2003379 |
| ODI Number | 11597448 |
| Date Filed | June 28, 2024 |
| Failure Date | June 21, 2024 |
| VIN | 3C7WRNEL9JG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.