2010 FORD EDGE — Complaint #2003352
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER filed June 28, 2024
NHTSA complaint #2003352 (ODI reference 11597429) concerns a 2010 FORD EDGE and was filed on June 28, 2024. The owner reports the failure occurred on May 20, 2024. The vehicle had 98,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:master cylinder, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar service brakes, hydraulic:foundation components:master cylinder failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Ford Edge. The contact stated that while driving on multiple occasions at various speeds, she observed a hissing noise emanating near the brake pedal. Additionally, when the brake pedal was depressed, the brake pedal was firm, and the vehicle failed to stop as intended. The contact pumped the brake pedal and the vehicle rolled to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure reoccurred three hours later. The vehicle was taken to another independent mechanic where it was diagnosed that the power brake booster valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Complaint Details
| NHTSA Complaint ID | 2003352 |
| ODI Number | 11597429 |
| Date Filed | June 28, 2024 |
| Failure Date | May 20, 2024 |
| VIN | 2FMDK4KC4AB |
Similar SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Complaints for 2010 FORD EDGE
The contact owns a 2010 Ford Edge. The contact stated that while driving at approximately 35 MPH, the brake pedal became stiff. The brake pedal was depressed to the floorboard. The brake pedal was dep
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound whi
The contact owns a 2010 Ford Edge. The contact stated while driving approximately 30 mph and depressing the brake pedal, the vehicle failed to stop until the brake pedal had reached the floorboard. Th
Stiff braking,,had family drive it; they deemed it unsafe for me to drive. Had a mechanic look at it, he said it was the booster on the brake and suggested I take it in to my service person @ Ford as
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE GEAR SHIFTER FAILED AND IT WOULD NOT SHIFT OUT OF PARK. THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL WHILE THE VEHICLE WAS PA
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.