2019 JEEP CHEROKEE — Complaint #2001969
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA filed June 24, 2024
NHTSA complaint #2001969 (ODI reference 11596122) concerns a 2019 JEEP CHEROKEE and was filed on June 24, 2024. The owner reports the failure occurred on June 24, 2024. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar forward collision avoidance: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2019 Jeep Cherokee. The contact stated that after accelerating at 10 MPH from a stop sign, another oncoming vehicle ran the stop sign causing a T-bone collision. The contact's vehicle had front cosmetic damages. The air bags did not deploy. The Forward Collison Warning failed to activate and the display failed to indicate there was a vehicle too close. A police report was filed. There were no injuries reported. A driver and her child involved in the other vehicle sustained unknown injuries and received medical attention. The vehicle was towed to the contact's residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2001969 |
| ODI Number | 11596122 |
| Date Filed | June 24, 2024 |
| Failure Date | June 24, 2024 |
| VIN | 1C4PJMDN3KD |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.