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2014 CHEVROLET SILVERADO 2500 — Complaint #2001921

Open-data reference.

NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DOOR filed June 24, 2024

NHTSA complaint #2001921 (ODI reference 11596086) concerns a 2014 CHEVROLET SILVERADO 2500 and was filed on June 24, 2024. The owner reports the failure occurred on January 1, 2024. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to West Virginia based on the filer's self-reported location. The affected component is categorized as structure:interior panels:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 2500 cohort independently describe similar structure:interior panels:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET SILVERADO 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 CHEVROLET SILVERADO 2500
Component
STRUCTURE:INTERIOR PANELS:DOOR
State
West Virginia
Mileage
85,000 mi

Complaint Description

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

Complaint Details

NHTSA Complaint ID 2001921
ODI Number 11596086
Date Filed June 24, 2024
Failure Date January 1, 2024
VIN 1GC1KXCGXEF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.