2014 FORD FUSION — Complaint #2001143
Open-data reference.
NHTSA Complaint about STEERING:RACK AND PINION filed June 20, 2024
NHTSA complaint #2001143 (ODI reference 11595532) concerns a 2014 FORD FUSION and was filed on June 20, 2024. The owner reports the failure occurred on June 6, 2024. The vehicle had 88,529 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:rack and pinion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Fusion. The contact stated while driving 10 MPH around a curve, the steering wheel seized. The contact stated that several unknown warning lights were illuminated. There were abnormal beeping and chiming sounds detected. Additionally, the mileage changed from 54,529 to 88,529 without the vehicle being driven. The contact was able to park the vehicle. The vehicle was taken to an independent mechanic, who determined that the failure was due to the rack and pinion assembly and steering mechanism. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 88,529.
Complaint Details
| NHTSA Complaint ID | 2001143 |
| ODI Number | 11595532 |
| Date Filed | June 20, 2024 |
| Failure Date | June 6, 2024 |
| VIN | 3FA6P0HD5ER |
Similar STEERING:RACK AND PINION Complaints for 2014 FORD FUSION
The contact owns a 2014 Ford Fusion. The contact stated that while driving on the highway at night in the rain at approximately 40-45 MPH, the contact drove over an unavoidable puddle, and the electri
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.