2018 NISSAN ROGUE — Complaint #2000436
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT filed June 18, 2024
NHTSA complaint #2000436 (ODI reference 11595046) concerns a 2018 NISSAN ROGUE and was filed on June 18, 2024. The owner reports the failure occurred on May 25, 2024. The vehicle had 24,800 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:fueling/charging door/hatch/port, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN ROGUE cohort independently describe similar latches/locks/linkages:fueling/charging door/hatch/port failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 NISSAN ROGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Nissan Rogue. The contact stated that while placing items in the trunk, the tailgate violently shut and struck the top of her head. The contact stated that she had used the key fob to open the tailgate. While at the halfway point, the tailgate failed to shut. The reset button was depressed, but it failed to work. There were no warning lights illuminated. The contact sustained an injury to her head; there was a bump and bleeding, but medical attention was not provided. The contact called the local dealer, who informed her the recall had been previously repaired. The dealer diagnosed the vehicle and determined that the hatch failed to close and the rear hatch shock spindle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who referred her to the local dealer for diagnostic testing. The manufacturer later informed her they would provide fifty percent of the repairs. The failure mileage was approximately 24,800.
Complaint Details
| NHTSA Complaint ID | 2000436 |
| ODI Number | 11595046 |
| Date Filed | June 18, 2024 |
| Failure Date | May 25, 2024 |
| VIN | KNMAT2MV0JP |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.