2022 BUICK ENCORE GX — Complaint #1999579
Open-data reference.
NHTSA Complaint about WHEELS:HUBCAP/COVER filed June 14, 2024
NHTSA complaint #1999579 (ODI reference 11594415) concerns a 2022 BUICK ENCORE GX and was filed on June 14, 2024. The owner reports the failure occurred on May 26, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as wheels:hubcap/cover, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCORE GX cohort independently describe similar wheels:hubcap/cover failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 BUICK ENCORE GX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5
Complaint Details
| NHTSA Complaint ID | 1999579 |
| ODI Number | 11594415 |
| Date Filed | June 14, 2024 |
| Failure Date | May 26, 2024 |
| VIN | KL4MMDSL2NB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.