2017 FORD F-350 — Complaint #1996660
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE filed June 4, 2024
NHTSA complaint #1996660 (ODI reference 11592351) concerns a 2017 FORD F-350 and was filed on June 4, 2024. The owner reports the failure occurred on May 26, 2024. The vehicle had 95,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as power train:driveline, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar power train:driveline failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford F-350. The contact stated that while her grandson was driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, after which the vehicle began to shake violently, prompting him to pull to the shoulder of the roadway. After a visual inspection of the vehicle, the driver observed that the driveshaft had detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.
Complaint Details
| NHTSA Complaint ID | 1996660 |
| ODI Number | 11592351 |
| Date Filed | June 4, 2024 |
| Failure Date | May 26, 2024 |
| VIN | 1FT8W3DT4HE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.