2020 FORD EDGE — Complaint #1996508
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING filed June 3, 2024
NHTSA complaint #1996508 (ODI reference 11592243) concerns a 2020 FORD EDGE and was filed on June 3, 2024. The owner reports the failure occurred on April 15, 2023. The vehicle had 61,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:antilock/traction control/electronic limited slip:wheel speed sensor/tone ring, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar service brakes, hydraulic:antilock/traction control/electronic limited slip:wheel speed sensor/tone ring failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Ford Edge. The contact stated that while driving at various speeds, the vehicle was shuddering. The service transmission warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the torque converter needed to be replaced. Additionally, the contact was informed that the ABS sensor and the wheel speed sensor needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.
Complaint Details
| NHTSA Complaint ID | 1996508 |
| ODI Number | 11592243 |
| Date Filed | June 3, 2024 |
| Failure Date | April 15, 2023 |
| VIN | 2FMPK3K90LB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.