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2018 RAM 3500 — Complaint #1996436

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE filed June 3, 2024

NHTSA complaint #1996436 (ODI reference 11592194) concerns a 2018 RAM 3500 and was filed on June 3, 2024. The owner reports the failure occurred on June 3, 2024. The vehicle had 9,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:electric:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar service brakes, hydraulic:power assist:electric:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 RAM 3500
Component
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
State
Florida
Mileage
9,000 mi

Complaint Description

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the "ABS System Fault” message was displayed. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and ABS pump. The vehicle was repaired, but the failure reoccurred 7-months later. The vehicle was taken back to the dealer and was diagnosed with ABS control module and ABS pump failures. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and it was determined that the ABS control module and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.

Complaint Details

NHTSA Complaint ID 1996436
ODI Number 11592194
Date Filed June 3, 2024
Failure Date June 3, 2024
VIN 3C63R3FL3JG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.