2015 CHEVROLET SUBURBAN — Complaint #1996314
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID filed June 3, 2024
NHTSA complaint #1996314 (ODI reference 11592101) concerns a 2015 CHEVROLET SUBURBAN and was filed on June 3, 2024. The owner reports the failure occurred on March 24, 2023. The vehicle had 150,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:power steering fluid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar steering:hydraulic power assist:power steering fluid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Chevrolet Suburban. The contact stated while driving approximately 35 MPH and attempting to make a left or right turn, the vehicle lost motive power. The contact stated that the failure was intermittent but has been recurred more frequently at slow speeds. The vehicle was not able to be restarted. The vehicle was towed to a local dealer however, no failure was found. The contact stated that the failure reoccurred, and the local dealer was not able to duplicate the failure. The local dealer suggested that the battery needed to be replaced. The battery was replaced; however, the failure persisted. The vehicle was taken to an independent mechanic and remained with the independent mechanic. The vehicle was not repaired. The contact related the failure with the NHTSA Manufacturer Communication Number: N212333901 (Loss of Power Steering Assist). The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Complaint Details
| NHTSA Complaint ID | 1996314 |
| ODI Number | 11592101 |
| Date Filed | June 3, 2024 |
| Failure Date | March 24, 2023 |
| VIN | 1GNSKKKC0FR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.