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2019 FORD EXPEDITION — Complaint #1995242

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NHTSA Complaint about SEAT BELTS:PRETENSIONER filed May 29, 2024

NHTSA complaint #1995242 (ODI reference 11591362) concerns a 2019 FORD EXPEDITION and was filed on May 29, 2024. The owner reports the failure occurred on November 15, 2023. The vehicle had 59,830 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as seat belts:pretensioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar seat belts:pretensioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 FORD EXPEDITION
Component
SEAT BELTS:PRETENSIONER
State
Indiana
Mileage
59,830 mi

Complaint Description

The contact owns a 2019 Ford Expedition. The contact stated that the rear driver’s side seat belt pre-tensioner inadvertently deployed and locked. As a result, the seat belt pre-tensioner failed to retract or extend. The vehicle was taken to a local dealer where it was diagnosed that the seat belt retractors needed to be replaced. The contact referenced NHTSA Campaign Number: 24V099000 (Seat Belts). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,830.

Complaint Details

NHTSA Complaint ID 1995242
ODI Number 11591362
Date Filed May 29, 2024
Failure Date November 15, 2023
VIN 1FMJU1MT1KE

Similar SEAT BELTS:PRETENSIONER Complaints for 2019 FORD EXPEDITION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.