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2021 TOYOTA RAV4 — Complaint #1995091

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NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS filed May 29, 2024

NHTSA complaint #1995091 (ODI reference 11591250) concerns a 2021 TOYOTA RAV4 and was filed on May 29, 2024. The owner reports the failure occurred on March 22, 2024. The vehicle had 44,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar structure:body:hatchback/liftgate:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 TOYOTA RAV4
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
State
Florida
Mileage
44,000 mi

Complaint Description

The contact owns a 2021 Toyota Rav4. The contact stated that the liftgate was making an abnormal rubbing sound while being closed manually or automatically. The vehicle was taken to an independent mechanic where it was discovered that fluid was leaking from the left liftgate bar which had caused the failure. The mechanic reached out to the parts department and was provided an estimate for the replacement parts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.

Complaint Details

NHTSA Complaint ID 1995091
ODI Number 11591250
Date Filed May 29, 2024
Failure Date March 22, 2024
VIN JTMC1RFV4MD

Similar STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Complaints for 2021 TOYOTA RAV4

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.