2013 VOLKSWAGEN BEETLE CONVERTIBLE — Complaint #1993597
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE filed May 22, 2024
NHTSA complaint #1993597 (ODI reference 11590213) concerns a 2013 VOLKSWAGEN BEETLE CONVERTIBLE and was filed on May 22, 2024. The owner reports the failure occurred on May 21, 2024. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as electrical system:adas:hill start assist:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN BEETLE CONVERTIBLE cohort independently describe similar electrical system:adas:hill start assist:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 VOLKSWAGEN BEETLE CONVERTIBLE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Volkswagen Beetle Convertible. The contact stated that while the vehicle was at a stop sign and removing the foot from the brake pedal, the contact became aware that the hill holder hill assist feature, designed to make hill starts easier by preventing the vehicle from rolling backward was taking longer to release the brakes. The contact stated that the time to release the brakes had gradually increased to 10 seconds. The vehicle was taken to an independent mechanic where the brakes were inspected and no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 1993597 |
| ODI Number | 11590213 |
| Date Filed | May 22, 2024 |
| Failure Date | May 21, 2024 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.