2017 KIA RIO — Complaint #1993320
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK filed May 21, 2024
NHTSA complaint #1993320 (ODI reference 11590009) concerns a 2017 KIA RIO and was filed on May 21, 2024. The owner reports the failure occurred on May 21, 2024. The vehicle had 190,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA RIO cohort independently describe similar latches/locks/linkages:trunk lid:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 KIA RIO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Kia Rio. The contact stated that while attempting to open the trunk with the key fob, the trunk failed to unlock or open. In addition, the contact engaged the emergency gear, and the trunk would not open. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.
Complaint Details
| NHTSA Complaint ID | 1993320 |
| ODI Number | 11590009 |
| Date Filed | May 21, 2024 |
| Failure Date | May 21, 2024 |
| VIN | KNADM5A37H6 |
Similar LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK Complaints for 2017 KIA RIO
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.