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2019 ACURA RDX — Complaint #1993253

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NHTSA Complaint about SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING filed May 21, 2024

NHTSA complaint #1993253 (ODI reference 11589958) concerns a 2019 ACURA RDX and was filed on May 21, 2024. The owner reports the failure occurred on May 21, 2024. The vehicle had 49,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as service brakes, electric:software/programming, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same ACURA RDX cohort independently describe similar service brakes, electric:software/programming failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 ACURA RDX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 ACURA RDX
Component
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
State
Alabama
Mileage
49,000 mi

Complaint Description

The contact owns a 2019 Acura RDX. The contact stated while driving at an undisclosed speed and coming to a stop, the brake pedal was depressed but failed to operate as intended. There was no warning light illuminated. The contact stated that the instrument panel failed to display properly which caused the battery to drain quickly. The vehicle was taken to the dealer for diagnostic testing however, the result was not disclosed. The contact stated that the unknown wiring was replaced. The vehicle was repaired but the failure persisted. The contact was concerned about the safety of the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.

Complaint Details

NHTSA Complaint ID 1993253
ODI Number 11589958
Date Filed May 21, 2024
Failure Date May 21, 2024
VIN 5J8TC2H70KL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.