2018 HONDA CR-V — Complaint #1993009
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING filed May 20, 2024
NHTSA complaint #1993009 (ODI reference 11589777) concerns a 2018 HONDA CR-V and was filed on May 20, 2024. The owner reports the failure occurred on May 7, 2024. The vehicle had 49,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as lane departure: lane keep: automatic steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar lane departure: lane keep: automatic steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 35 MPH, the contact became aware that the steering wheel was seizing. The contact stated that several days later, while his wife was driving, the Lane Departure warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a steering gearbox malfunction. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-037 (2022â23 Civic EPS Gearbox Replacement); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 49,000. The local Honda dealer Fort Walton Beach Florida has 120 steering racks on back order and $3600 to repair the vehicle.
Complaint Details
| NHTSA Complaint ID | 1993009 |
| ODI Number | 11589777 |
| Date Filed | May 20, 2024 |
| Failure Date | May 7, 2024 |
| VIN | 5J6RW1H96JL |
Similar LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING Complaints for 2018 HONDA CR-V
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.