2012 JEEP LIBERTY — Complaint #1991834
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR filed May 15, 2024
NHTSA complaint #1991834 (ODI reference 11588960) concerns a 2012 JEEP LIBERTY and was filed on May 15, 2024. The owner reports the failure occurred on May 14, 2024. The vehicle had 140,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as suspension:rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP LIBERTY cohort independently describe similar suspension:rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 JEEP LIBERTY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2012 Jeep Liberty. The contact stated while driving 40 MPH, there was a loud banging sound coming from the suspension on the driverâs side rear of the vehicle. The contact became aware that the rear end of the vehicle was loose and was falling apart onto the roadway. The contact pulled to the side of the road. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Complaint Details
| NHTSA Complaint ID | 1991834 |
| ODI Number | 11588960 |
| Date Filed | May 15, 2024 |
| Failure Date | May 14, 2024 |
| VIN | 1C4PJMAK8CW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.