2017 FORD FOCUS — Complaint #1989509
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:BULBS filed May 6, 2024
NHTSA complaint #1989509 (ODI reference 11587284) concerns a 2017 FORD FOCUS and was filed on May 6, 2024. The owner reports the failure occurred on May 6, 2024. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:bulbs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar exterior lighting:headlights:bulbs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, he became aware that the headlamp was not illuminating properly. The contact stated that the bulbs inside headlamp housings were overheating, causing the headlamps to become burned. The headlights and bulbs were replaced by the contact however, the failure persisted. The contact stated that the failure with headlamps were very concerning while driving the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Complaint Details
| NHTSA Complaint ID | 1989509 |
| ODI Number | 11587284 |
| Date Filed | May 6, 2024 |
| Failure Date | May 6, 2024 |
| VIN | 1FADP3F23HL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.