2022 FORD EXPLORER — Complaint #1988321
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR filed May 1, 2024
NHTSA complaint #1988321 (ODI reference 11586437) concerns a 2022 FORD EXPLORER and was filed on May 1, 2024. The owner reports the failure occurred on May 1, 2024. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as electrical system:adas:driver monitoring:camera/sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar electrical system:adas:driver monitoring:camera/sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the rearview camera failed to display properly with a delay while shifting into gear. The vehicle was taken to the dealer where it was diagnosed with a hardware system failure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer stated that a known software system recall had been associated with the vehicle, but the VIN was not associated with the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 1988321 |
| ODI Number | 11586437 |
| Date Filed | May 1, 2024 |
| Failure Date | May 1, 2024 |
| VIN | 1FM5K8GC8NG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.