2017 FORD FUSION — Complaint #1988207
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR filed May 1, 2024
NHTSA complaint #1988207 (ODI reference 11586357) concerns a 2017 FORD FUSION and was filed on May 1, 2024. The owner reports the failure occurred on May 1, 2024. The vehicle had 138,546 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:solenoid/actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar engine and engine cooling:engine:solenoid/actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the electronic stability control (ESC) and check engine warning lights illuminated. The vehicle was taken to the dealer for the recall repair, and it was determined that rodents had chewed the soy-based ESC wiring harness. The contact was informed that the ESC wiring harness and purge solenoid valve needed to be replaced. The contact was also informed that the engine needed to be cleaned due to rodent droppings and that mothballs needed to be placed beneath the hood to deter rodents from entering the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 138,546.
Complaint Details
| NHTSA Complaint ID | 1988207 |
| ODI Number | 11586357 |
| Date Filed | May 1, 2024 |
| Failure Date | May 1, 2024 |
| VIN | 3FA6P0T98HR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.