2015 HONDA ODYSSEY — Complaint #1987520
Open-data reference.
NHTSA Complaint about EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP filed April 29, 2024
NHTSA complaint #1987520 (ODI reference 11585874) concerns a 2015 HONDA ODYSSEY and was filed on April 29, 2024. The owner reports the failure occurred on December 21, 2023. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as equipment adaptive/mobility:wheelchair lift/ramp, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA ODYSSEY cohort independently describe similar equipment adaptive/mobility:wheelchair lift/ramp failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 HONDA ODYSSEY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
12/21/23: Wheelchair ramp and kneel function failed with no warning. This engaged safety feature that disables gear shift and keeps car in park. Unable to move car or deploy ramp using back-up override. Called Mobility Works (authorized VMI dealer). Troubleshooting failed to deploy ramp or kneel function. Told only option was to pop off tab next to gear shift and insert screwdriver to override âparkâ lock. Fortunately, quadriplegic spouse was not in the vehicle or he would have been trapped. 12/26/23 to 1/3/24: Vehicle inspected at Mobility Works, technician diagnosed controller board failure and recommended replacement. Told VMI lost supplier for controller board leaving no way to properly restore conversion equipment. On 1/3/24 spoke to VMI technician who confirmed controller board is unavailable. He stated VMI engineering department is trying to develop a workaround for a new controller board. VMI technician also reported two calls a day for this problem, and that it affects th
Complaint Details
| NHTSA Complaint ID | 1987520 |
| ODI Number | 11585874 |
| Date Filed | April 29, 2024 |
| Failure Date | December 21, 2023 |
| VIN | 5FNRL5H62FB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.