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2021 FORD F-150 HYBRID — Complaint #1987444

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NHTSA Complaint about ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT filed April 29, 2024

NHTSA complaint #1987444 (ODI reference 11585823) concerns a 2021 FORD F-150 HYBRID and was filed on April 29, 2024. The owner reports the failure occurred on April 29, 2024. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as electrical system:instrument panel:speedometer/odometer:sensor/sending unit, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 HYBRID cohort independently describe similar electrical system:instrument panel:speedometer/odometer:sensor/sending unit failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD F-150 HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 FORD F-150 HYBRID
Component
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
State
Connecticut

Complaint Description

Calendar years 2022, 2023, and 2024 have replicated this issue. Under high sun and warmth, the dash mounted daylight sensor causes the infotainment system to decrease brightness. This decrease in screen brightness persists even when in reverse, compromising safety systems. Dealership has been unable to replicate while in for other service on at least 3 separate occasions. This appears to be a summer / fair weather issue that cannot be diagnosed inside the workshop environment. Dealership able to replicate, in person, with technician, that the sensor was inverting the intended automatic adjustment action on a "stop by if you see this actively happening again" request in 2022. As unable to replicate condition in workshop, unable to diagnose and repair.

Complaint Details

NHTSA Complaint ID 1987444
ODI Number 11585823
Date Filed April 29, 2024
Failure Date April 29, 2024
VIN 1FTFW1ED8MF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.