2022 FORD MUSTANG MACH E — Complaint #1987425
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING filed April 29, 2024
NHTSA complaint #1987425 (ODI reference 11585811) concerns a 2022 FORD MUSTANG MACH E and was filed on April 29, 2024. The owner reports the failure occurred on April 19, 2024. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as lane departure: lane keep: automatic steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar lane departure: lane keep: automatic steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while having the Blue Cruise system activated at approximately 70 MPH, the vehicle suddenly drifted to the right. The contact was able to straighten out the vehicle however, the vehicle drifted to the left and then to the right again. After a while, the contact was able to regain control of the vehicle by manually operating the steering wheel instead of using the Blue Cruise system to control the vehicle. The contact stated that shortly after regaining control of the vehicle, the failure recurred in the opposite direction going from left to right, and then to the left. There were no warning lights illuminated. The contact was able to maintain control. The dealer was contacted and was able to remotely pull the codes from the vehicle for diagnostic testing. The dealer diagnosed that the camera system and control modules had failed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The ma
Complaint Details
| NHTSA Complaint ID | 1987425 |
| ODI Number | 11585811 |
| Date Filed | April 29, 2024 |
| Failure Date | April 19, 2024 |
| VIN | 3FMTK3RM5NM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.