2023 CHEVROLET SILVERADO 1500 — Complaint #1986312
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. filed April 24, 2024
NHTSA complaint #1986312 (ODI reference 11585031) concerns a 2023 CHEVROLET SILVERADO 1500 and was filed on April 24, 2024. The owner reports the failure occurred on January 1, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:electrical:radio/tape deck/cd etc., one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar equipment:electrical:radio/tape deck/cd etc. failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Radio cuts out, no sound. Can't even use hands free calling because the sound doesn't work. Driver will try to get sound back while driving, taking eyes of the road to fiddle with radio. No recalls at the moment for this issue. Several blogs online that people are experiencing this issue. Has not been inspected as the issue is intermediate, cannot reproduce at a certain time. Could happen once a week or several days in a week, random. There were no warnings before the radio cuts out. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Details
| NHTSA Complaint ID | 1986312 |
| ODI Number | 11585031 |
| Date Filed | April 24, 2024 |
| Failure Date | January 1, 2024 |
| VIN | 1GCUDDE8XPZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.