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2023 JEEP WRANGLER — Complaint #1985829

Open-data reference.

NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT filed April 23, 2024

NHTSA complaint #1985829 (ODI reference 11584685) concerns a 2023 JEEP WRANGLER and was filed on April 23, 2024. The owner reports the failure occurred on April 19, 2024. The vehicle had 9,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:windshield:electrical heating element, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar visibility:defroster/defogger/hvac system:windshield:electrical heating element failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 JEEP WRANGLER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
State
Michigan
Mileage
9,000 mi

Complaint Description

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.

Complaint Details

NHTSA Complaint ID 1985829
ODI Number 11584685
Date Filed April 23, 2024
Failure Date April 19, 2024
VIN 1C4HJXDG3PW

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.