2023 GMC SIERRA 1500 — Complaint #1985077
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: ASSIST filed April 20, 2024
NHTSA complaint #1985077 (ODI reference 11584185) concerns a 2023 GMC SIERRA 1500 and was filed on April 20, 2024. The owner reports the failure occurred on April 20, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as lane departure: assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 1500 cohort independently describe similar lane departure: assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 GMC SIERRA 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Complaint Details
| NHTSA Complaint ID | 1985077 |
| ODI Number | 11584185 |
| Date Filed | April 20, 2024 |
| Failure Date | April 20, 2024 |
| VIN | 1GTUUHE84PZ |
Similar LANE DEPARTURE: ASSIST Complaints for 2023 GMC SIERRA 1500
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.