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2016 KIA SORENTO — Complaint #1983443

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP filed April 15, 2024

NHTSA complaint #1983443 (ODI reference 11583034) concerns a 2016 KIA SORENTO and was filed on April 15, 2024. The owner reports the failure occurred on April 1, 2024. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar engine and engine cooling:engine:oil/lubrication:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 KIA SORENTO
Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
State
Texas
Mileage
115,000 mi

Complaint Description

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled while accelerating. The vehicle was able to be restarted after a short period of time but would not accelerate as needed. The contact heard an abnormal sound, and the vehicle was taken to an independent mechanic who diagnosed the vehicle, and the contact was informed that the engine was low on oil. The contact took the vehicle to the dealer and the dealer diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage is approximately 115,000.

Complaint Details

NHTSA Complaint ID 1983443
ODI Number 11583034
Date Filed April 15, 2024
Failure Date April 1, 2024
VIN 5XYPG4A36GG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.