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2022 FORD EXPLORER — Complaint #1983359

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NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HOOD:LATCH filed April 15, 2024

NHTSA complaint #1983359 (ODI reference 11582972) concerns a 2022 FORD EXPLORER and was filed on April 15, 2024. The owner reports the failure occurred on March 20, 2024. The vehicle had 18,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hood:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar latches/locks/linkages:hood:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 FORD EXPLORER
Component
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
State
North Carolina
Mileage
18,000 mi

Complaint Description

The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving at approximately 50 MPH, the hood came ajar and shattered the front windshield. The driver heard two abnormal beeps before the failure. There was glass on the interior of the vehicle. There were no reported injuries. The driver was able to continue driving. There were no warning lights illuminated. The contact noticed that the safety latch was missing. The vehicle was taken to the local dealer, who informed the contact that the latch had to be pulled twice to unlock. The vehicle was not diagnosed or repaired. The dealer referred him to the body shop. The manufacturer was contacted and declined a claim for the repair. The failure mileage was approximately 18,000.

Complaint Details

NHTSA Complaint ID 1983359
ODI Number 11582972
Date Filed April 15, 2024
Failure Date March 20, 2024
VIN 1FMSK8DH9NG

Similar LATCHES/LOCKS/LINKAGES:HOOD:LATCH Complaints for 2022 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.