2020 CHEVROLET SILVERADO 3500 — Complaint #1982221
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER filed April 10, 2024
NHTSA complaint #1982221 (ODI reference 11582209) concerns a 2020 CHEVROLET SILVERADO 3500 and was filed on April 10, 2024. The owner reports the failure occurred on September 28, 2020. The vehicle had 4,500 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:disc:caliper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar service brakes, hydraulic:foundation components:disc:caliper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving 10-15 MPH and approaching a stop sign, the brake pedal was depressed down to the floorboard, but the vehicle failed to respond. The contact made a left turn to avoid a ditch. The contact stated that the vehicle then rolled to a stop. The contact shifted to low gear, turned the hazard lights on, and was able to drive to the residence. Upon inspecting the vehicle, the contact noticed that the brake fluid was leaking. The vehicle was towed to the local dealer, where the passenger's side rear brake pads, brake disk, and brake calipers were replaced. The contact stated that the failure recurred while driving. The vehicle was towed to the dealer, where the driver's side rear brake pads, brake disk, and brake calipers were replaced; however, the failure persisted. The vehicle was towed to a second dealer, Duke Chevrolet GMC (2016 N Main St, Suffolk, VA 23434), where it was diagnosed that the passenger's side re
Complaint Details
| NHTSA Complaint ID | 1982221 |
| ODI Number | 11582209 |
| Date Filed | April 10, 2024 |
| Failure Date | September 28, 2020 |
| VIN | 1GC4YTEY8LF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.