2017 CHEVROLET MALIBU — Complaint #1982011
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS filed April 10, 2024
NHTSA complaint #1982011 (ODI reference 11582061) concerns a 2017 CHEVROLET MALIBU and was filed on April 10, 2024. The owner reports the failure occurred on January 1, 2021. The vehicle had 105,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:hoses, lines/piping, and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET MALIBU cohort independently describe similar fuel system, gasoline:delivery:hoses, lines/piping, and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET MALIBU shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving northbound at 70 MPH, an unknown BMW crashed into the passenger rear quarter panel of the vehicle. The impact spun the vehicle around and hit a guardrail. The air bags did not deploy. The driver and child occupant sustained minor bruises and were provided medical attention. A police report was filed. The vehicle was towed to a body shop. There was no reported fire. After adding fuel, the contact noticed fuel leaking. The passenger's front and rear seat belts failed to latch. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line, seatbelt latch, and buckle needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V649000 (Seat Belts) , NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 105,00
Complaint Details
| NHTSA Complaint ID | 1982011 |
| ODI Number | 11582061 |
| Date Filed | April 10, 2024 |
| Failure Date | January 1, 2021 |
| VIN | 1G1ZE5ST2HF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.