2024 TESLA MODEL Y — Complaint #1981869
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE filed April 9, 2024
NHTSA complaint #1981869 (ODI reference 11581967) concerns a 2024 TESLA MODEL Y and was filed on April 9, 2024. The owner reports the failure occurred on April 4, 2024. The vehicle had 1,024 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as electrical system:adas:autonomous/self driving:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar electrical system:adas:autonomous/self driving:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Tesla Model Y. The contact stated that after downloading the software, upon engaging the Auto Pilot, and driving approximately 35 MPH, the vehicle crashed into a curb. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist. The failure mileage was approximately 1,024.
Complaint Details
| NHTSA Complaint ID | 1981869 |
| ODI Number | 11581967 |
| Date Filed | April 9, 2024 |
| Failure Date | April 4, 2024 |
| VIN | 7SAYGDEE2RF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.