2023 HYUNDAI SONATA — Complaint #1980518
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL filed April 3, 2024
NHTSA complaint #1980518 (ODI reference 11581001) concerns a 2023 HYUNDAI SONATA and was filed on April 3, 2024. The owner reports the failure occurred on December 29, 2023. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as vehicle speed control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar vehicle speed control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I have had three occasions where the dashboard lights would flash and the car would lose all power. The first occasion occurred on December 29th at around 12:20 pm at a crowded intersection. The dashboard lights lit up and all of a sudden the car had no power at all. I managed to get it through the intersection and pull it off to the side of the road. To start it up I have to TURN OFF THE CAR by putting it in park and start it up again. This is stressful and terrifying to think about if this had happened on the freeway. Additionally, I took the car to get serviced and was charged a $1,800 bill to fix it in January. This repair took two weeks to complete. The car has since turned off two additional times on February 15th going down a hill at 40 mph and March 26th on a mountain road going 60 mph. I am very concerned this will happen on the highway and I will get into a serious accident or worse. To make matters more difficult, I have taken the car back to the Hyundai dealer again to hav
Complaint Details
| NHTSA Complaint ID | 1980518 |
| ODI Number | 11581001 |
| Date Filed | April 3, 2024 |
| Failure Date | December 29, 2023 |
| VIN | KMHL14JCXPA |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.