2017 FORD ESCAPE — Complaint #1979222
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP filed March 29, 2024
NHTSA complaint #1979222 (ODI reference 11580095) concerns a 2017 FORD ESCAPE and was filed on March 29, 2024. The owner reports the failure occurred on October 16, 2023. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as fuel system, other:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar fuel system, other:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired but the failure persisted less than six months later. The vehicle was taken to a dealer where the vehicle was diagnosed, and the contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Complaint Details
| NHTSA Complaint ID | 1979222 |
| ODI Number | 11580095 |
| Date Filed | March 29, 2024 |
| Failure Date | October 16, 2023 |
| VIN | 1FMCU9GDXHU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.