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2018 FORD FUSION — Complaint #1979191

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NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM filed March 29, 2024

NHTSA complaint #1979191 (ODI reference 11580074) concerns a 2018 FORD FUSION and was filed on March 29, 2024. The owner reports the failure occurred on March 1, 2024. The vehicle had 62,000 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar engine and engine cooling:cooling system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 FORD FUSION
Component
ENGINE AND ENGINE COOLING:COOLING SYSTEM
State
Tennessee
Mileage
62,000 mi

Complaint Description

The contact owns a 2018 Ford Fusion. The contact stated while his son was driving at approximately 55 MPH, the check engine and low coolant level warning lights illuminated. The contact stated that his son added coolant to the vehicle and was able to drive to the residence The vehicle was diagnosed by an independent mechanic, the next day. The independent mechanic tested the system for coolant leaks; however, no leaks were found. However, the head gasket was removed, and coolant was found in cylinder #3. The vehicle was not repaired. The vehicle was taken to the local Ford dealer for engine replacement. The manufacturer was notified of the failure and a case was opened. The contact stated that the manufacturer offered no assistance. The contact was informed that the case was closed and to call the NHTSA Hotline to file a complaint. The vehicle was at the dealer awaiting the repairs. The failure mileage was approximately 62,000.

Complaint Details

NHTSA Complaint ID 1979191
ODI Number 11580074
Date Filed March 29, 2024
Failure Date March 1, 2024
VIN 3FA6P0D95JR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.