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2018 RAM 2500 — Complaint #1979040

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NHTSA Complaint about SERVICE BRAKES, AIR:ANTILOCK filed March 28, 2024

NHTSA complaint #1979040 (ODI reference 11579977) concerns a 2018 RAM 2500 and was filed on March 28, 2024. The owner reports the failure occurred on February 15, 2023. The vehicle had 44,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as service brakes, air:antilock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar service brakes, air:antilock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 RAM 2500
Component
SERVICE BRAKES, AIR:ANTILOCK
State
Georgia
Mileage
44,000 mi

Complaint Description

The contact owns a 2018 Ram 2500. The contact stated the antilock brake system light was on and it chimed. The contact stated the chiming was distracting and the contact was unaware if the brake system was functioning. The vehicle was taken to the dealer and was informed the part to repair was on backorder for 6 months. The contact returned to the dealer and the part was on back order for another 4 months. The contact stated the part had been back ordered for a timeframe of 13 months. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

Complaint Details

NHTSA Complaint ID 1979040
ODI Number 11579977
Date Filed March 28, 2024
Failure Date February 15, 2023
VIN 3C6UR4CL7JG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.