2021 CHEVROLET SILVERADO 1500 — Complaint #1978471
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH filed March 26, 2024
NHTSA complaint #1978471 (ODI reference 11579583) concerns a 2021 CHEVROLET SILVERADO 1500 and was filed on March 26, 2024. The owner reports the failure occurred on January 2, 2024. The vehicle had 45,000 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:tailgate:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar latches/locks/linkages:tailgate:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Complaint Details
| NHTSA Complaint ID | 1978471 |
| ODI Number | 11579583 |
| Date Filed | March 26, 2024 |
| Failure Date | January 2, 2024 |
| VIN | 1GCPYFEDXMZ |
Similar LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH Complaints for 2021 CHEVROLET SILVERADO 1500
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.