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2015 FORD F-250 — Complaint #1978089

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NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL filed March 25, 2024

NHTSA complaint #1978089 (ODI reference 11579313) concerns a 2015 FORD F-250 and was filed on March 25, 2024. The owner reports the failure occurred on March 25, 2024. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 cohort independently describe similar engine and engine cooling:exhaust system:emission control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD F-250 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD F-250
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
State
California
Mileage
40,000 mi

Complaint Description

The contact owns a 2015 Ford F-250. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the rear NOx sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N05. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.

Complaint Details

NHTSA Complaint ID 1978089
ODI Number 11579313
Date Filed March 25, 2024
Failure Date March 25, 2024
VIN 1FT7W2BT9FE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.