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2017 CHEVROLET VOLT — Complaint #1977743

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NHTSA Complaint about Tether, Lower Anchor (on car seat or vehicle) filed March 23, 2024

NHTSA complaint #1977743 (ODI reference 11579081) concerns a 2017 CHEVROLET VOLT and was filed on March 23, 2024. The owner reports the failure occurred on January 17, 2024. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as tether, lower anchor (on car seat or vehicle), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET VOLT cohort independently describe similar tether, lower anchor (on car seat or vehicle) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET VOLT shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 CHEVROLET VOLT
Component
Tether, Lower Anchor (on car seat or vehicle)
State
New Mexico

Complaint Description

This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wig

Complaint Details

NHTSA Complaint ID 1977743
ODI Number 11579081
Date Filed March 23, 2024
Failure Date January 17, 2024
VIN 1G1RB6S58HU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.