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2020 GMC ACADIA — Complaint #1976233

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NHTSA Complaint about SEAT BELTS:FRONT:BUCKLE ASSEMBLY filed March 18, 2024

NHTSA complaint #1976233 (ODI reference 11578048) concerns a 2020 GMC ACADIA and was filed on March 18, 2024. The owner reports the failure occurred on March 18, 2023. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as seat belts:front:buckle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar seat belts:front:buckle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 GMC ACADIA
Component
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
State
Arkansas
Mileage
35,000 mi

Complaint Description

The contact owns a 2020 GMC Acadia. The contact stated that the front driver's side and front passenger’s side seat belt locking mechanism failed to remain latched. The contact stated that while driving, the seat belts would erroneously become unlatched. The vehicle was taken to the local dealer who diagnosed that the seat belts needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

Complaint Details

NHTSA Complaint ID 1976233
ODI Number 11578048
Date Filed March 18, 2024
Failure Date March 18, 2023
VIN 1GKKNMLS6LZ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.