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2017 RAM 1500 — Complaint #1975311

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NHTSA Complaint about FUEL SYSTEM, DIESEL filed March 14, 2024

NHTSA complaint #1975311 (ODI reference 11577391) concerns a 2017 RAM 1500 and was filed on March 14, 2024. The owner reports the failure occurred on September 15, 2023. The vehicle had 55,000 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as fuel system, diesel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar fuel system, diesel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 1500
Component
FUEL SYSTEM, DIESEL
State
Idaho
Mileage
55,000 mi

Complaint Description

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.

Complaint Details

NHTSA Complaint ID 1975311
ODI Number 11577391
Date Filed March 14, 2024
Failure Date September 15, 2023
VIN 1C6RR7SM0HS

Similar FUEL SYSTEM, DIESEL Complaints for 2017 RAM 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.