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2018 RAM 1500 — Complaint #1974847

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NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS filed March 13, 2024

NHTSA complaint #1974847 (ODI reference 11577073) concerns a 2018 RAM 1500 and was filed on March 13, 2024. The owner reports the failure occurred on February 26, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension:springs/bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar suspension:front:springs:air suspension:springs/bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 RAM 1500
Component
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
State
Florida

Complaint Description

I bought my vehicle 10 months ago the Ram 1500 rebel 2018 without knowing its suspensions issues when the cold weather started my air suspension issues started I wen to the dealer they couldn’t do anything about the price to fix is to much to pay at once out pocket for something much rams rebels go through in this case mine the worst part when I did the oil change and alignment the dealer stated that my suspension was to low to do an alignment I have to fix it first and then do the alignment and now if I don’t fix it I have to drive my car unsafely trough the road when honestly I think is something the manufacturer should fix or give me a discount for it’s manufacturer defect that all rams rebel go trough my front suspension is very low and that’s stoping me to get my alignment i never mistreated my car or even press the air suspension button to lower it it just happened when the cold weather started I think is something the manufacture could help me with or at least give me a

Complaint Details

NHTSA Complaint ID 1974847
ODI Number 11577073
Date Filed March 13, 2024
Failure Date February 26, 2024
VIN 1C6RR7YT2JS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.