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2017 RAM 3500 — Complaint #1973387

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE filed March 7, 2024

NHTSA complaint #1973387 (ODI reference 11576055) concerns a 2017 RAM 3500 and was filed on March 7, 2024. The owner reports the failure occurred on June 19, 2019. The vehicle had 29,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 3500
Component
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
State
Virginia
Mileage
29,000 mi

Complaint Description

The contact owns a 2017 Ram 3500. The contact stated that while driving at unknown speeds, the ABS and traction control warning lights were flashing and turning on and off. The contact was unable to haul a trailer. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired under warranty. The vehicle was taken to the local dealer, Checkered Flag Chrysler Dodge Jeep Ram (12629 Jefferson Ave., Newport News, VA 23602), where it was diagnosed that the hydraulic assembly and ABS needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the traction control module and ABS needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.

Complaint Details

NHTSA Complaint ID 1973387
ODI Number 11576055
Date Filed March 7, 2024
Failure Date June 19, 2019
VIN 3C63R3BL8HG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.