2017 FORD ESCAPE — Complaint #1972749
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE:CHAIN/BELT:SPROKETS/PULLEYS filed March 5, 2024
NHTSA complaint #1972749 (ODI reference 11575607) concerns a 2017 FORD ESCAPE and was filed on March 5, 2024. The owner reports the failure occurred on January 25, 2024. The vehicle had 105,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as power train:driveline:chain/belt:sprokets/pulleys, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:driveline:chain/belt:sprokets/pulleys failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from under the hood of the vehicle. No warning light was illuminated. The contact took the vehicle to a local mechanic and the contact was informed that the water pump was leaking, and that the bearing in the water pump was inoperable causing the abnormal sound. The mechanic recommended the removal of the stress belt and replacing the timing belt. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was approximately 105,000.
Complaint Details
| NHTSA Complaint ID | 1972749 |
| ODI Number | 11575607 |
| Date Filed | March 5, 2024 |
| Failure Date | January 25, 2024 |
| VIN | 1FMCU0GD4HU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.