2019 FORD ECOSPORT — Complaint #1969667
Open-data reference.
NHTSA Complaint about VISIBILITY:GLASS, SIDE/REAR filed February 22, 2024
NHTSA complaint #1969667 (ODI reference 11573486) concerns a 2019 FORD ECOSPORT and was filed on February 22, 2024. The owner reports the failure occurred on February 20, 2024. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as visibility:glass, side/rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ECOSPORT cohort independently describe similar visibility:glass, side/rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD ECOSPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
My back windshield shattered for no reason. I had my job watch 12 hours of video footage and nobody went near my car. I googled it and apparently it's happened to other people.
Complaint Details
| NHTSA Complaint ID | 1969667 |
| ODI Number | 11573486 |
| Date Filed | February 22, 2024 |
| Failure Date | February 20, 2024 |
| VIN | MAJ6S3GL5KC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.